NEWCASTLE THEATRE ROYAL AWARDED 2014 TRIPADVISOR CERTIFICATE OF EXCELLENCE

Newcastle Theatre Royal has been recognised as a top performing arts venue as reviewed by travellers on the world’s largest travel site, TripAdvisor. The TripAdvisor® Certificate of Excellence award honours hospitality excellence and is only given to establishments that consistently achieve outstanding traveller reviews on TripAdvisor.  Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website. When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings.  Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and recency of reviews. Additional criteria include a business’ tenure and popularity ranking on the site. Philip Bernays, Chief Executive of Newcastle Theatre Royal said: “Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at Newcastle Theatre Royal and we’d like to thank all of our guests who took the time to complete a review on TripAdvisor. There is no greater seal of approval than being recognised by one’s customers. The accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.” "TripAdvisor is pleased to honour exceptional hospitality businesses for consistent excellence,” said Marc Charron, President of TripAdvisor for Business. “The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”